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Resident Services

Resident Services--Elderly/Disabled Developments

Resident Intervention & Assessment Services


  • Direct assistance to residents in upholding lease obligations, specifically in the areas of budgeting, housekeeping, neighbor relations and landlord/resident responsibilities
  • Referrals to appropriate social services available in the community
  • Crisis intervention relating to property management issues




Resident Communication & Outreach


  • Ongoing programs that respond to the needs of the elders and disabled. Topics may include but are not limited to:
    - elder health issues
    - mental health concerns/support options
    - health and prescription insurance information
    - home safety
    - money management
    - education regarding available community services
    - alternative living options
  • Social gatherings and groups for residents’ enjoyment. Some of these include:
    - Games
    - Social
    - Exercise
    - Educational
  • Communication via monthly events and activity fliers posted in all residential buildings and in community rooms at all sites




Community Liaison & Resource Gathering


  • A Community Resource Guide is available free of charges to all residents. It can be found at the social service brochure rack outside the Resident Service Coordinator’s Office at 40 William Shyne Circle. It can also be downloaded from the Town of Norwood website.
  • The Resident Service Coordinator provides linkages to a variety of relevant resources/programs such as:

-elder support services

-mental health services

-daily personal care assistance

-money management

-personal care

-prescription advantage

-health insurance options

-legal, health care proxy and power of attorney referrals

-nursing home possibilities

-homemaker assistance